The shipping cost is automatically calculated based on the weight of the products.
Orders placed before 1:00 p.m. will be shipped the same day, the rest will be prepared for shipment the next business day.
Delivery times are as follows:
- Shipping to peninsula: 24/48 hours.
- Shipments to Balearic Islands and EU: between 48/72 hours.
If you have any questions regarding the status of your shipment you can contact us at our email address:
In order to help you, we will need your recipient's name and your order number. In this way we will inform you if there is any incident or not. For your peace of mind, all shipments to the peninsula are insured.
Our goal is that all products arrive at their destination within 24/48 hours after the request has been made. In the event that the product is not available in our warehouse, and we have to request it to the factory, the customer will be notified by phone or email.
In the event that the customer is not at home at the time of shipment, the carrier will call the customer to arrange a next day delivery of the product at no additional cost.
- Shipping costs include packing, handling and postage.
- No returns are allowed as they are food products.